Business conditions

USER ACCOUNT

2.1.  The customer requests registration to the webinterface of the store on the website of the store and fills in the specifieddata in the web interface of the store. NAM system, a.s. assesses thecustomer's request and confirm or reject it. There is no legal right toregistration. Based on the customer's registration made on the website, thecustomer can access their user interface (hereinafter referred to as the"user account") and order goods or services. If the web interface ofthe store allows it, the customer can order goods or services withoutregistration.

2.2. In the application for registration, in the useraccount and when ordering goods and services, the customer is obliged to stateall data correctly and truthfully. The customer is obliged to update the dataspecified in the user account in case of any change. The data provided by thecustomer when applying for registration, in the user account and when orderinggoods and services are considered correct by NAM system, a.s..

2.3. Access to the user account is secured by a usernameand password. The customer is obliged to maintain confidentiality regarding theinformation necessary to access his user account and acknowledges that NAMsystem, a.s. is not responsible for breach of this obligation by the customer.

2.4. The customer is not entitled to allow the use of theuser account by third parties.

2.5. NAM system, a.s. may terminate the user account at anytime in its sole discretion, especially in the event that the customer does notuse their user account for more than 24 months, or in case the customerviolates their obligations under law or contract.

2.6. The customer acknowledges that the user account maynot be available around the clock, especially with regard to the necessarymaintenance of hardware and software equipment of NAM system, a.s. or thirdparties.

CONCLUSION OF THE CONTRACT

3.1. The web interface of the store contains a list ofoffered goods and services, including the prices of individually offered goodsor services, with the exception specified in Article 3.7. of the business conditions.Prices include value added tax and all related fees, with the exception ofcosts associated with the packaging and delivery of goods, which are displayedto the customer subsequently when choosing the type of transport and payment.The offer to sell goods or provide services and their prices are effective aslong as they are displayed in the web interface of the store. This provisiondoes not limit NAM system, a.s. to conclude a contract under individuallyagreed conditions. All offers placed in the web interface of the store arenon-binding and NAM system, a.s. is not obliged to enter into a contract forthese goods or services.

3.3. Before sending the order to NAM system, a.s. thecustomer is allowed to check and change the data he has entered in the order,even with regard to the customer's ability to detect and correct errors madewhen entering data into the order. The order is sent by the customer to NAMsystem, a.s. by clicking on the "Submit order" icon. The data statedin the order are provided by NAM system, a.s. considered correct. Immediatelyafter receiving the order, NAM system, a.s. will confirm this fact to thecustomer by e-mail to the customer's e-mail address specified in the useraccount or in the order (hereinafter referred to as the "customer's e-mailaddress"). This confirmation of order delivery is not an acceptance of theorder in the sense of Article 3.5. of these business conditions.

3.4. NAM system, a.s. is always entitled at its discretion(eg depending on the nature of the order - quantity of goods or services,purchase price / price for providing services, estimated shipping costs) to askthe customer for additional confirmation of the order (for example, in writingor by phone).

3.5. The contract between NAM system, a.s. and the customerarises from the delivery of the acceptance of the order (acceptance), which is bythe company NAM system, a.s. sent to the customer by e-mail, to the customer'se-mail address, with the exception of goods and services listed in Article 3.7.of the business conditions to which the procedure set out therein applies.

3.6. In the case of services, rental or provision of alicense for the software, the condition for their provision is that thecustomer has concluded with NAM system, a.s. a special contract regulating theprovision of the service, lease or license, unless NAM system, a.s. specifiedin the web interface of the store or in the offer otherwise.

Výše uvedené však neplatí v případě, že zákazník má sespolečností NAM system, a.s. již uzavřenu Smlouvu o poskytování služeb NSG aobjednává si ve webovém rozhraní obchodu SIM karty (na něž jsou vázány službyNSG) – v tomto případě jde o závaznou objednávku ve smyslu článku 3.2.-výše!

PRICE OF GOODS AND SERVICES AND PAYMENT TERMS

4.2. Together with the purchase price, the customer is alsoobliged to pay NAM system, a.s. the costs associated with packaging and deliveryand value added tax.

4.3. Thecompany NAM system, a.s. is entitled, especially in case the customer does notprovide additional confirmation of the order (Article 3.4.), to demand paymentof the full price before sending the goods or setting up the service.

4.4. Potential discounts of goods or services provided tothe customer cannot be combined.

4.5. The company NAM system, a.s. issues and sends to thecustomer a tax document for billing payments made on the basis of the contract -invoice and sends it in electronic form to the customer's email address or bypost in writing to the customer's postal address.

TRANSPORTATION AND DELIVERY OF GOODS

5.1. If the method of delivery of goods is not agreed inthe contract, the company NAM system, a.s. choses the method. If the form oftransport is contracted on the basis of the customer's choice or request, thecustomer bears the risk and any additional costs associated with this form oftransport.

5.2. Delivery of goods is provided through transportcompanies. The costs associated with the packaging and delivery of goods willbe agreed individually on the basis of the offer of NAM system, a.s.

5.3. If NAM system, a.s. according to the contract is obligedto deliver the goods to the place specified by the customer in the order, thecustomer is obliged to take over the goods upon delivery. If the customer doesnot accept the goods upon delivery, the company NAM system, a.s. is entitled toclaim the costs of returning the goods and is also entitled to withdraw fromthe contract.

5.4. If it is necessary to deliver the goods repeatedly orin a different way than stated in the order for reasons on the customer’s part,the customer is obliged to pay the costs associated with the repeated deliveryof goods or costs associated with another method of delivery.

5.5. Upon receipt of the goods from the carrier, thecustomer is obliged to check the integrity of the packaging of the goods and incase of any defects immediately notify the carrier. In the event of finding aviolation of the packaging indicating unauthorized entry into the shipment, thecustomer does not have to take over the shipment from the carrier. If thecustomer signs the delivery note, it is considered that the shipment of goodswas delivered undamaged.

RESPONSIBILITY FOR DEFECTS

6.1.Rights and obligations of the contracting partiesregarding the liability of NAM system, a.s. for defects in the delivered goodsor services are regulated by the relevant generally binding regulations, inparticular the provisions of Act No. 89/2012 Coll., the Civil Code, as amended(hereinafter the "Civil Code") and the wording of these businessconditions.

6.2. The company NAM system, a.s. provides a guarantee forthe quality of the goods in the cases specified for a specific product in theweb interface of the store and with the warranty period specified therein. Thecompany NAM system, a.s. guarantees the quality and that the goods will beeligible for a certain period of time for the purpose stated in the web interfaceof the store, otherwise for the usual purpose, or that they will retain theproperties stated in the web interface of the store, otherwise the usualproperties. However, the indication of the warranty or expiration period on thepackaging or in the advertisement does not have these effects. A guarantee canalso be provided for an individual part of the item. The warranty period runsfrom the receipt of the goods by the customer. The application of theprovisions of Section 2113, Sentence 2 of Act No. 89/2012 Coll., as amended, isexcluded.

6.3. The customer is obliged to inspect the goods as soonas possible after delivery and make sure of its properties and quantity. If NAMsystem, a.s. ships the goods, the customer may postpone the inspection untilthe goods are transported to the destination. The customer is obliged to notifyNAM system, a.s. of any defect of the goods without undue delay after findingit or could find it with sufficient care, within 3 days at the latest.

6.4. Liability for service defects is regulated by thecontract concluded for the provision of the service between NAM system, a.s.and the customer.

6.5. The customer's rights arising from liability fordefects are exercised by the customer at NAM system, a.s. at the address of itsregistered office, U pošty 1163/13, Havířov - Prostřední Suchá. If the customerexercises the right from defective performance, the company NAM system, a.s.confirmes in writing, when the customer exercised the right, as well as the repaireand its duration.

OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTINGPARTIES

7.1. The customer acquires ownership of the goods by payingthe full purchase price of the goods.

7.2. The customer acknowledges that the software and othercomponents that make up the web interface of the store (including photographsof the offered goods) are protected by copyright and industrial propertyrights. The customer undertakes not to perform any activity that could allow themor third parties to interfere or use the software or other components that makeup the web interface of the store. The customer is not entitled to usemechanisms, software or other procedures when using the web interface of thestore, which could have a negative effect on the operation of the web interfaceof the store. The web interface of the store can be used only to the extentthat is not to the detriment of the rights of other customers of NAM system,a.s. and which is in accordance with its purpose.

7.3. The customer acknowledges that NAM system, a.s. is notresponsible for errors caused by third party interventions in the website or asa result of using the website contrary to their purpose.

PROTECTION OF PERSONAL DATA

8.1. The protection of personal data of acustomer who is a natural person is regulated by Regulation (EU) No 2016/679 ofthe European Parliament and of the Council of 27 April 2016, the GeneralRegulation on the Protection of Personal Data (hereinafter "theRegulation") and Act No. 110. / 2019 Coll., Act on the Processing of PersonalData, as amended and the rules set out below in Article 8.2. to 8.9.